Privacy Policy for Mittal Electrical Store

Last Updated: 04/02/2026

At Mittal Electrical Store, accessible from https://mittalelectricalstore.com/, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

1. About Our Business

Mittal Electrical Store operates as a retail and wholesale store for home appliances and electrical goods, including:

• RO water purifiers, filters, subscriptions, and maintenance (Livpure authorized)

• Electric fans, LT switchgear, and air conditioning solutions

• Wires, cables, modular sockets, switches, and fuses

• Home appliances such as irons, geysers, and vacuum cleaners

• Lifestyle products like mattresses and sleep accessories through brand partnerships

Our website is used mainly for product information, enquiries, service requests, and customer communication.

2. Information We Collect

A. Personal Information You Provide

We may collect personal information when you:

• Fill out a contact or enquiry form

• Call, email, or message us through the website

• Request product information, quotations, or service support

• Enquire about RO subscriptions, maintenance, or installations

This may include:

• Name

• Phone number

• Email address

• Address (if required for delivery or service)

• Product or service enquiry details

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and time spent on the website

• Referring website URLs

This information is used only for website analytics, security, and improvement of user experience.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and requests

• Provide product details, quotations, and service information

• Process service or installation requests

• Communicate about RO subscriptions, maintenance, or support

• Improve our website, products, and customer service

• Maintain internal records and business operations

We do not use your personal data for any unlawful or unauthorized purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Understand how visitors use our site

• Enhance user experience

You can choose to disable cookies through your browser settings, but some parts of the website may not function properly if you do so.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only with:

• Service or installation partners (when required to fulfill your request)

• Brand partners (such as authorized service or warranty support, if applicable)

• Legal authorities, if required by law or to protect our legal rights

All such parties are expected to keep your information confidential and use it only for the intended purpose.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill your requests

• Provide services or support

• Comply with legal or business requirements

When your information is no longer needed, we will securely delete or anonymize it.

8. Children’s Privacy

Our website and services are intended for users 18 years and above. We do not knowingly collect personal information from children. If we discover that a child’s information has been collected, we will delete it as soon as possible.

9. External Links

Our website may contain links to third-party websites (such as brand partners). We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before sharing any personal information.

10. Your Rights

You have the right to:

• Request access to your personal information

• Request correction of incorrect or incomplete data

• Request deletion of your personal information (subject to legal and business requirements)

• Opt out of promotional communications

To exercise these rights, you can contact us using the details below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

Mittal Electrical Store
Website: https://mittalelectricalstore.com/
Email: info@mittalelectricalstore.com
Phone: +919810628950